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What is HIICAP? | Medicare | Prescription Drug Information | Fraud & Abuse | Local HIICAP Offices | HIICAP Notebook | Prescription Facts | 2012 Prescription Plans | Fraud Prevention

Where To Get Help

To speak to a trained counselor about Medicare or other health insurance call the:
NYS-HIICAP Toll Free Hotline: 1-800-701-0501

Listing of local HIICAP programs operated by each county

Medicare Resources:

• Medicare Phone Number: 1-800-Medicare (1-800-633-4227) TTY/TDD: 1-877-486-2048
• Medicare Website (http://www.medicare.gov)
• What is Medicare?
• Who is Eligible for Medicare?
• What are Your Medicare Choices?
• Preventive Services
• Medicare managed care plans/HMOs
• Medigap
• Medicare Prescription Plan Finder
• Cornell University Resource Education on Medicare Part D (CURxED)
• HIICAP Counselor Notebook

The following agencies can assist, and may provide legal representation, with Part D appeals, exceptions and prior authorization requests.

• Community Service Society Serves: All of New York State
  105 East 22nd Street
  New York, NY 10010
  888-614-5400
• The Legal Aid Society Serves: All of New York State
  199 Water Street
  New York, NY 10038
  1-888-500-2455 (upstate)
  1-212-577-3575 (NYC area)
• Medicare Rights Center Serves: All of New York State
  520 Eighth Avenue, North Wing 3rd Floor
  New York, NY 10018
  1-800-333-4114 (consumer)
  1-800-480-2060x6265 (HIICAPs)
• New York StateWide Senior Action Council Serves: All of New York State
  275 State Street
  Albany, NY 12210
  1-800-333-4374
• Empire Justice Center Serves: Upstate and Long Island Only
  119 Washing Avenue
  Albany, NY 12210
  1-800-635-0355
• Legal Services for the Elderly - Western NY Serves: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara and Orleans
  237 Main Street, Suite 1015
  Buffalo, NY 14203-2717
  716-853-3087
• New York Legal Assistance Group Serves: NYC Area Only
  450 West 33rd Street, 11th Floor
  New York, NY 10001
  212-613-5053
• Selfhelp Community Services, Inc. Serves: NYC Area and Nassau County
  520 Eighth Avenue, 5th Floor
  New York, NY 10018
  1-866-811-5243

Medicaid Resources:

• Medicaid - http://www.health.state.ny.us/health_care/medicaid/index.htm
• Medicaid Update - Get the most current issue of the NYS Department of Health's newsletter Medicaid Update.

Local Social Security Offices - You will be prompted to type in your zip code to find the office nearest you

Local Departments of Social Services

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