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2011 HIICAP Notebook
Table of Contents
Acknowledgements in PDF
Acknowledgements in Word
Glossary of Acronyms in PDF
Glossary of Acronyms in Word
Module 1
Orientation for New Volunteers in PDF
Orientation for New Volunteers in Word
Module 2
Medicare Overview in PDF
Medicare Overview in Word
Module 3
Medicare Part A Hospital insurance in PDF
Medicare Part A Hospital insurance in Word
Module 4
Medicare Part B Medical Insurance in PDF
Medicare Part B Medical Insurance in Word
Module 5
Medicare Advantage Health Plan Options in PDF
Medicare Advantage Health Plan Options in Word
Module6
Medicare Prescription Drug Coverage (Medicare Part D) in PDF
Medicare Prescription Drug Coverage (Medicare Part D) in Word
Module 7
Medicare Supplement Insurance/Medigap in PDF
Medicare Supplement Insurance/Medigap in Word
Module 8
EPIC in PDF
EPIC in Word
Module 9
Medicaid and the Medicare Savings Programs (QMB, SLMB, QI-1 and QDWI) in PDF
Medicaid and the Medicare Savings Programs (QMB, SLMB, QI-1 and QDWI) in Word
Module 10
Medicare Claims And Appeals in PDF
Medicare Claims And Appeals in Word
Module 11
New York State SMP - Health care Anti-Fraud, Waste and Abuse in PDF
New York State SMP - Health care Anti-Fraud, Waste and Abuse in Word
Module 12
Paying For Long-Term Care in PDF
Paying For Long-Term Care in Word
Module 13
Counseling Techniques in PDF
Counseling Techniques in Word
Module 14
NYSOFA HIICAP Reporting in PDF
NYSOFA HIICAP Reporting in Word
Module 15
Other Health Programs and Services in PDF
Other Health Programs and Services in Word
Module 16
Healthy NY in PDF
Healthy NY in Word
Module 17
Family Health Plus And Child Health Plus in PDF
Family Health Plus And Child Health Plus in Word
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