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Home Energy Assistant Program (HEAP)

HEAP may help you pay for electricity, propane, natural gas, wood, oil, kerosene, coal, or any other heating fuel. HEAP is a federally funded program that issues heating benefits to supplement a household’s annual energy cost. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency. Additionally, HEAP offers a furnace repair and/or replacement benefit for households with inoperable heating equipment.

Regular Benefit

The HEAP regular benefit component assists low-income New Yorkers with the cost of heating their homes. The Regular Benefit component of the 2012-12-13 HEAP Program will open on November 19, 2012.

Regular benefit applications are being mailed to all households that received a HEAP benefit in 2011-12. These applications may be mailed back to the local social services district or alternate certifier in advance of the opening of the 2012-13 HEAP program; however, regular HEAP benefits will not be paid until on or after November 19, 2012. Regular HEAP applications for households that did not receive a HEAP benefit in 2010-11 will not be made available until November 19, 2012.

Regular HEAP benefits are based on income, the primary fuel source and the presence of a household member who is under age 6, age 60 or older or permanently disabled.

You may be eligible for a Regular Benefit if:

2012-2013 HEAP Monthly Income Limits
• Your total gross monthly income for your household size must be at or below the following guidelines:

2011-2012 HEAP Benefit Gross Monthly Income Guidelines
Household Size Maximum Gross Monthly Income
1 $2,138
2 $2,796
3 $3,453
4 $4,111
5 $4,769
6 $5,427
7 $5,550
8 $5,673
9 $5,797
10 $5,920

Emergency Benefit

The HEAP emergency benefit component assists qualifying low-income New Yorkers who are facing a heat or heat related energy emergency and do not have the resources available to resolve the emergency. The Emergency Benefit component of the 2012-13 HEAP program will open on January 2, 2013. Emergency HEAP applications will not be made available until January 3, 2013. Emergency HEAP benefits are based on income, available resources, the number of household members and the primary fuel type.

You may be eligible for an Emergency Benefit if:

And

Up to $3,000 in available resources are exempt for furnace replacements

Furnace Repair or Replacement

The HEAP Furnace Repair and Replacement Component is available to help low-income homeowners repair or replace furnaces, boilers, and other direct heating components necessary to keep the home's primary heating source functional. The HEAP Furnace Repair and Replacement Component is open as of October 3, 2012.

Furnace benefits amounts are based on the actual cost incurred to replace or repair the applicants’ furnace, boiler, and/or other essential heating equipment necessary to keep the home's primary heating source operational.

To receive a benefit, an application must be made in person at the local department of social services and the applicant must receive a determination from the local department of social services that the applicant has met all established eligibility criteria, including established income and resource requirements. Benefits are paid directly to vendors after completion of all work for previously approved applications only. Applications for furnace repairs or replacements are available at your local department of social services office.

Questions regarding the HEAP program should be directed to your local department of social services office or the NYS HEAP Hotline at 1-800-342-3009. Want to see if you may be eligible? Complete a HEAP pre-screening(External Link).